Make sure the wireless charger is plugged in to a working outlet. Compatible Samsung phones start with galaxy S6, S7, S8, S9, S10, S20 and S21 Compatible iPhones are 8, X, 11, 12 and 13. The iPhone 8 was first iPhone to utilize wireless charging. Please note that not all smartphones are Qi wireless charging capable. Please make your smartphones is Qi wireless charging compatible. There are multiple reasons why the iPhone may not be charging wirelessly:
Why is my iPhone not charging wirelessly?
